MARINA SPA ETIQUETTE

OPENING HOURS

Pool and wellness area: 7 a.m. to 9 p.m. Sauna opening hours from 5 p.m. to 9 p.m. If you want to use the sauna earlier, please notify front office. It will take only a few minutes to heat up

POOL-& WELLNESS RULES

The wellness area is a place where privacy and quiet are of the utmost importance. We politely request that you respect the right of other guests by keeping conversations to a whisper and turning off your mobile phone and pager. And please refrain from smoking during your visit. SPA-treatments are available only for persons older than 18 years.

RESERVATION

For maximum convenience we highly recommend that you schedule your treatment in advance to ensure your preferred time is available. From your room: dial 9 or 08158 - 9320.

ARRIVAL TIME

Before entering the wellness area, please get a robe and slippers at the front office We recommend arriving 15 - 20 minutes before your scheduled appointment to allow time to change, shower and enjoy a few minutes of relaxation.

CANCELLATION POLICY

In the event that you may turn up late, please note that you will not receive an extension of scheduled treatment time in consideration of the next client. 24-hours cancellation notice is required. In the event of late cancellation or late arrival the full treatment rate will be charged.

BEFORE AND AFTER TREATMENT

Our staff will personalize your treatment to meet any special needs or accommodations you may require. Whether it is the room temperature or the level of massage pressure, please communicate your preferences with the therapist. In order to advise you on the correct treatments, could you please inform us of any pre-existing medical conditions that may affect your treatment options at the time of booking. If you are pregnant, could you please let us know, as there are some treatments that are best avoided during these times If you have any questions about a spa treatment and your health, please consult a doctor. Drink a lot of water to maintain hydration and receive the full benefit of your treatment. The water will flush out any toxins released by massage, essential oil-or body treatments And please have a few minutes rest after the massage. We recommend that you do not consume alcohol during or immediately after your spa treatments.

We hope you will spend relaxing hours in our wellness area. This is pure your time … so chill out … zone out … and enjoy it.

Yours sincerely Marina Wellness-Team